"Overall, we had a great experience with Real St. Lucia Tours and we highly recommend them"12/31/2015
We used Real St. Lucia Tours for airport transfers and for all of our local tours. The experience was first-class. Pre-trip arrangements, payments and scheduling were seamless - thanks to Janus and Elma. The airport pickup was smooth, our driver, arrived on time and gave us an impromptu tour, including picture stops, on the way from Hewanorra Airport (UVF) to our resort (St. James's Club Morgan Bay). Based on the warm welcome from Danny, we decided to book an island tour with him for the next day. His tour took us through points of interest in Castries then on to the Pitons (including an excellent snorkeling opportunity at the Anse des Piton Marine Reserve), the Soufriere volcano and mud baths, the fishing villages and the distillery. Danny was kind enough to provide in-van refreshments throughout the tour. Squeezed in between the major points were pit-stops along the way at local craft vendors, where we got some nice souvenir jewelry, and a delicious lunch at a local restaurant. Danny also took us to the Dauphine Street Friday-night street party at the end of the week, which was a great cap to our vacation. The transfer from our hotel back to Hewanorra Airport (UVF) was on time and as smooth as the initial airport pickup earlier in the week. Overall, we had a great experience with Real St. Lucia Tours and we highly recommend them. thanks, Rean We have done many of these tours and trips around the world -- 10 islands in the Caribbean, Mexico, Hawaii, New Zealand, etc. This tour, and especially your driver, easily rank in the top 5% of all those tours. And that is saying something because we have been on some really great trips and tours. Many companies talk about Customer Service, other companies, such as your company, practice it each and every day!! Congrats, and thank you very much for a Wonderful day!! Bruce Dear Elma, The Gros Piton tour was the highlight of our holiday and an experience my partner and I will never forget. The day as a whole was fantastic and our drive Gildas Pierre really helped to add to this. He was really knowledgeable about the island and our experience and was the perfect host/driver for the day and also provided useful suggestions on other local landmarks we could visit to make the most of our time around Soufriere. He really helped add to the day and I would recommend this day and him as a driver to anyone. We had a tremendous day, so thank you so much for providing this experience for us. St Lucia is an incredibly beautiful island and the Piton Hike was a great (albeit tough) experience and allowed us to not only complete a challenge but see the island from one of its major landmarks. I would also like to add that our transfer back to the airport on Thursday with Isaac was really good as well. He got us to the airport with plenty of time to spare and was really good company as well and provided some further information on the history and geography of St Lucia. Thank you so much for your help in organizing both our transfers and also our Piton Hike Tour. Your company have been great to work with and really helped make sure that our holiday was a fantastic and memorable holiday. Thank you again and we wouldn't hesitate to recommend your company to anyone we know going to St Lucia. Best regards Simon Thanks for reaching out to see how our trip to the Piton's and hike were. Our driver was wonderful. It was great to have him waiting immediately outside the gate when we arrived. He was very informative showing us and explaining different local towns, customs and trees. We appreciate his patience with us in stopping a few times for us to take pictures. Our hike guide was nice and caring of our pace ability. The hike was challenging and even though time didn't permit for us to make it to the top, we left feeling satisfied and pleased with what we accomplished. The only unfortunate part of the day was not having our son with us to share in it. He became ill the day before on the ship and was not well for a few days. Warm regards, Gary and Kathy Hello Janus. Jamal and Marvin were both wonderful. My husband and I had great fun yesterday with Marvin. We appreciate Marvin's easy going nature and attention to detail. I especially appreciate Marvin taking the time to slow down at every speed bump and sharp turns throughout the trip. Thank you for making our first trip to St Lucia a wonderful experience. We will definitely contact you again with our returning trip. Pauline "We stopped where and for how long we wanted and met some crazy people on the way, also friendly"12/22/2015
Hi Elma Can't believe we are here back in England with dark grey skies and poring rain! Our whole experience of the Caribbean islands we visited was amazing. As regards our tour we found Hygenous (not sure who to spell it, sorry) friendly and very informative and an excellent driver, especially around all the potholes! We stopped where and for how long we wanted and met some crazy people on the way, also friendly but persuasive and I have some nice mementos to remind me! The banana stop was very interesting and lots of facts we didn't know about bananas! The vehicle was up to date and road worthy, unlike one we went in on another island, and had plenty of cool drinks. All in all it was a good day out and would recommend your tour company to others. Thank you for your part in making our holiday the best yet. Regards Heather Janus, We enjoyed the excursion very much! Shane was a very good tour guide! The ride was comfortable, safe and Shane made it a good time! You have great drivers and just overall people who work for your company. We have been highly satisfied with your services and when we return we will definitely use your services again! Thanks again for making our vacation fun and very inexpensive! Jarvis Hi Janus, My fiancé and I had an absolutely wonderful time on our tour with Steven. He was the perfect tour guide as he was nice, courteous and respectful and he showed us all of the wonderful things that St. Lucia had to offer. Steven took us all over the island, including the nature trail, volcano, waterfall and stopped at all the great view points so we could take pictures. He even pulled over for us to try bananas, cocoa, etc. The lunch spot near the waterfall was superb. We had the catch of the day and we enjoyed every bite. I will be recommending the tour to all of my friends and family visiting St Lucia in the coming years. Paul Hi Elma, We loved our excursion! Marvin was a great guide. Very knowledgeable about everything St Lucian. I appreciated that he let us set the pace for our tour. I really enjoyed the stop at the banana plantation and of course the highlight was the Pitons. We walked the Tet Paul Nature trail - incredible views. Maria The man is a star Brilliant (if very tiring) trek up Gros Piton which Richard came on and helped my wife complete an incredible achievement with patience and motivation. You are really lucky to have such a great guy working with you - he is a fantastic ambassador for your company. I have never put a write up on Trip Advisor before but I'll make an exception this time Thanks for your help Ken |