You and your team are incredible and we are so appreciative for your customer service and help while we were visiting your incredible island. We will DEFINITELY recommend your company to anyone we know visiting Saint Lucia and we will reflect our thoughts on TripAdvisor. It is obvious you run a great company and we are so glad we chose to book our transfers and private tour with you. Thank you again! Kerin Hi Elma, We had a great time on both excursions that we took. 1. Marshall picked us up for the Gros Piton hike and introduced us to Maya for the hike. We had a lot of fun with Maya and we actually finished the hike up and down in 2 hours 50 minutes. Then, Marshall picked us up and took us to a delicious local restaurant, Rafters. That was our favorite meal of the whole trip and tasted better than Dasheene and Boucan. 2. We were happy to see Marshall again for our island tour the next day. We had a few ideas in mind and he made some additional suggestions. Once again, we enjoyed everything and appreciated Marshall's friendliness. We'll be using your company again if we visit in the future and will definitely recommend you to friends. Thank you! Sincerely, Chris He explained what everything was as we were passing it since we didn't get the chance to do a lot of tours in our short time there. He even stopped at one spot that looked out over the Atlantic Ocean so we could get pictures since we had mentioned our camera had broke and we were concerned we lost all the pictures we took. Luckily we checked the memory card when we got home and the pictures were all there just the camera is broken. He is one of the most friendly drivers we have ever had drive us and we would 100% recommend your company to others. Thanks, Krystal Hi Elma, I have nothing but the highest of praise for Real St.Lucia Tours. Our taxi driver, Richard was prompt and we quickly bonded during our drive to The Pitons .. we needed snacks for the hike so he was kind enough to stop at a Super market so we could pick up some necessities. He also informed us of the history of all the places we drove through ... I was very impressed. After our hike we chose to go for lunch and was delighted with his choice of The Beacon. We could not have asked for better service. On the hike, our guide Damascus was very caring and patient. My mom was unsure if she would be able to make it and with his help we did ... to the half way point. He kept a watchful eye for any potential hazards and if there was he made it known. We were extremely happy with both Richard and Damascus and will definitely book with your company if we make it back to St Lucia. Thanks! Nadene We arranged an excursion with Real St. Lucia Tours, prior to a cruise of five islands during the first week of August. We are a family group of eight with very differing needs and interests. There were two children (ages 14 and 11), a disabled gentleman, newlywed couple, two ladies in their late fifties, and a 28 year old. Everyone had a blast and was able to experience beautiful views, food items from local cultures (coconut, bananas, flavored rums, stewed chickens), a volcano, mud "bath", and even a refreshing dip in a waterfall. We were a little leary booking something on-line (not onboard the ship), but the value and the fact that you could tailor the trip to your desires, overcame our trepidations. Plus, this agency was not asking for our " credit card and first born" before we could even receive any information--I appreciated that! Janus was absolutely amazing in answering all of my neurotic questions (throughout five e-mails!) and accommodating us so close to the trip arrival! As promised, Sammy was waiting for us, carrying a sign with my name on it. Sammy's van was lovely and air conditioned and we" thanked our lucky stars" every time we passed an open air van with way too many people crammed into it! Sammy was a great driver, able to navigate turns carefully and skillfully. He stayed with the disabled gentleman when there were portions that he could not access, but helped him see the parts that he could. All in all, it was a wonderful six hour trip and we feel that we really "lucked out" when we happened upon this agency on line. Janus asked for a follow-up review about the trip, as he seems to genuinely want to offer great service and make whatever improvements might be needed. I freely offer this information and hope you too will enjoy your excursion! Martha from Virginia Thank you very much for following up. We thoroughly enjoyed our Gros Piton hike excursion. Barney, our guide was quite informative and shared lots of interesting information about the local culture and community. CJ,our driver, was fabulous. He was courteous, prompt and informative. He also shared lots of interesting information about the local culture and area. He so kindly stopped to pick a coca plant for us to see and try. He even stopped by our Villa to deliver a souvenir of local coffee and cocoa stick. Our family will always have fond memories of our Gros Piton hike excursion. Thank you for your outstanding service. Ellen It was an excellent experience thanks, as always. I had a really horrible experience with a taxi driver in Grenada which apart from being extremely horrible just brought home how brilliant you are. I'm VERY glad to be back in St Lucia! Cheers, Emma "She was super fun, energetic, passionate about her home island and really made the day special."8/13/2015
I was heading to saint lucia to celebrate our honeymoon with my wife. We are super active and wanted to do something excited so I booked the Gros Pitons hike /climb through Real Saint Lucia tours. I enquired by email and Janus the founder was incredibly quick and professional to deal with. He was a pleasure to deal with. The tour itself was better then we could have imagined! Our guide Loretta picked us up at the resort and took us to the Pitons providing some amazing info along the way about the island. She was super fun, energetic, passionate about her home island and really made the day special. We asked a lot of questions about the island and she was happy to answer. She hiked up The Pitons with us, celebrated at the top and then took us into town for a local lunch. It was delicious and better then anything we got on the resort! She then even bought us some local desserts for us to try since she know we wanted to try local foods. I've traveled to many places in the Caribbean but rarely have I seen professionalism in a tour company this high. Janus and his team are the real deal. If you do the Pitons hike, make sure to request Loretta :) Paul My partner and I had a great day completing the Gros Piton hike. Janus replied to our query email within 10 minutes and our tour was booked within the half hour. Our driver, Isaac, was awesome. He was friendly, knowledgable, polite, and a very good driver. The roads in Saint Lucia can be quite tricky with some being single track and/or on hairpin bends but Isaac made it look easy. We came from the north (Gros Islet) of the island so there were a few hours of driving but Isaac made it a good part of the tour stopping for photos and pointing out interesting things of the island throughout. Our guide for the hike, Damascus, was also good, rounding up our excellent service. We will definitely recommend Real St Lucia Tours to our friends back in Australia. Cheers, Emma and Rob We (my two teenage boys, and my parents) had a great day with DANNY BOY! Our favorite phrase from him was "good vibes". He was patient, knowledgeable, a great driver, flexible, and very easy to talk to. He was ready for us at the end of the pier, his car was spotless and he offered us drinks frequently throughout the day. He made us feel special and made our day in St. Lucia the highlight of our trip! Thank you so much! Susan |