"He catered to our every need and took such good care of us with the utmost professionalism"1/28/2015
I just wanted to thank you and Danny Boy for the excellent service you all gave us. He picked us up and took us back to airport and also a day tour. Danny Boy was absolutely wonderful. He catered to our every need and took such good care of us with the utmost professionalism. We so enjoyed our tour of the Pitons, mud baths, banana fields and several other stops with Danny's knowledge and information of your beautiful island . I have also posted on trip advisor so that others can enjoy your tours. Again ... Many thanks !!! Janice , Mississippi, USA Janice "He was very friendly and immediately put us as ease. We had a very relaxing and enjoyable day!"1/27/2015
Hi Janus, The communication from yourself when organizing a tour was very prompt and the information very clear. We were delighted with our tour round St Lucia. Hyginus was an excellent guide, he really looked after us! He was very knowledgable telling us all about the island and answered all our questions. He was very friendly and immediately put us as ease. We had a very relaxing and enjoyable day! The island was beautiful and we hope to return one day. I would certainly use your company again and recommend the company to anyone visiting St Lucia! Many thanks for your wonderful service and best wishes for the future. Maureen We would like to thank you and your drivers for making both the start and the end of our vacation so trouble free and pleasant. Our arrival driver was waiting for us on arrival with a warm welcome and van ready to go. He pointed out all the sites along the way and even stopped once to take a family photo of us overlooking the sea. The return was just as nice with Danny boy at the wheel. He had a wealth of knowledge regarding the island and it's history. He also kept us laughing and was just as punctual at the hotel and dropping us off in time for our flight. We would gladly recommend you and your drivers to anyone. We would also never consider using anyone but you in the future. Dave Hyginus was a fantastic guide and driver. We felt very well cared for with him for the day. He always got out of the car with us when we stopped, gave us information about the local area, showed us the banana plants and how they are grown, and waited for us so patiently at the beach, even watching our beach bag while we snorkeled. He also took great photos of us at the mud baths. I really had no worries for the day with him. It was the best day of our whole cruise, and we will be recommending your company and Hyginus to others when they go to St. Lucia. If we come again, we will definitely seek out your services! You provide a great service for a good value. Thank you so much. Best, Vicki "He was very efficient, understanding what we really wanted to see, and adapted to all our requests"1/24/2015
HI Janus,
thank you for facilitating our airport pick up and departure day excursion on the St. Lucia. We really appreciated it. Both of our trips were very good. Your staff did a great job to make us feel welcome and made everything so we could enjoy our trips. On our departure day excursion we spent a lot off time with our guide-driver Sean (I hope that I've spelled his name right), he did excellent job and gave us the tour we really wanted - brought us to the beautiful places on the Island from where we could enjoy magnificent views, brought us to Springs, Volcano, great views of Pitons, etc. He was very efficient, understanding what we really wanted to see, and adapted to all our requests. With his guidance we were able to complete our tour (see everything we planned to) and arrive to the airport on time for our flight to Boston. I just want to thank you and your team for excellence service and wish you the best. Thank you, Irina. Hello Real St. Lucia Tours, thank you for arranging to meet me at the airport and bring me to Rodney Bay on MOnday 12th. Isac was a good companion and described and pointed out many interesting things on the way. Things I especially liked: 1. my name was spelt correctly - this doesn't happen very often! 2. Isac suggested a visit to the rest room before we set off and this was a chance to also a welcome chance to change into cooler clothes (USA was -6 degrees) 3. we stopped for a caribean baget which was delicious 4. Isac checked a couple of times if I was comfortable with the speed of his driving. Thanks a lot. Sonja Hi Janus, Our first visit to the Caribbean was made especially memorable thanks to your tours. I don't know what possessed me to subject myself to the Gros Piton hike challenge, but boy the view at the top was worth it! An essential rest day followed before our Island Expo Tour. Our guide planned the ideal day for us with ziplining, the divine volcanic mudbath and copious amounts of beautiful St. Lucian scenery. If/when we return, Petit Piton awaits... We'll be sure to recommend you! All the best, James Hi Janus, The arrangements for the Petit Piton Hike were first class. Daniel, our cheery driver arrived ahead of time and he was happy to tell us things along the way, which was very nice. Our trail guide, Joshua was ready waiting and we got to the trail head in time to start at first light, as planned. Joshua was a very pleasant young man (only 20), We were carrying lots of water, first aid kit, head-torches (for emergencies) and waterproofs! As far as the trail itself is concerned, this turned out to be far easier than anticipated, especially when compared to our expectation after viewing Petit Piton, from the Tet Paul Trail, on Monday. In fact, the trail ascends the opposite side, quite easily and I was able to climb the whole way to the top without using any of the fixed ropes. On the hardest section, I went first without ropes. Encouraged, Joshua then also climbed up without ropes (the first time he has done this!). The trail was well used and so it was well marked and quite easy to follow. Of course, we could easily have done this trail without any guide. We do far harder things than this, without guides, in the European Alps and in UK. As I always suspected, all we needed to know was where to start. it was definitely a fun day out, climbing the best peak in St Lucia. After descending, Joshua performed his party piece, cracking open a coconut, with a rock. Very impressive!! Then we enjoyed a dip in the nearby Piton warm water springs, which was very refreshing, before heading back. best regards, Martin. Hi, Janus! Your driver Ewin (I apologize if I'm spelling his name incorrectly), was FANTASTIC. He did an excellent job with our airport transfer on the way to the resort. He gave us a mini-tour of the island and told us great things about your other tours (which of course, we ended up booking!) When my husband commented to me about how hungry he was from the flight, Ewin took us to a roadside stand for bread, which he purchased for us! It was such a treat. He also took the time to take us to the local fire department along the way so that my husband (a firefighter here in the US) could see it and take some pictures. On the way back, he took us to lunch at a local diner, which we loved. It was so nice to get the non-resort experience of the beautiful island. I wrote a great review of your company on my Sandals review (and included your website link), and will be writing a specific review of your company on there as well. Everything from your communication with me to the actual driver was just wonderful. Ewin took great care of your vehicle and drove it with professionalism and gentleness (in sharp contrast to how it seemed everyone around us was driving!) Thank you again for everything, and hopefully our reviews will gain some more business for you in the future! Take care, Rebecca Hi Janus, Once again the services from your company were truly exemplary. This time Romario came to take us to the airport. He arrived to pick us up early, was extremely polite and courteous and drove us to the airport safely. Thank you so much for all your assistance. The glowing feedback your company has been receiving is truly well justified. I wish there were companies like yours here that we could deal with on a daily basis! I would be grateful if you could pass our thanks on to both Romario and Hygenus. Best regards, Amit |