This is in response to your request regarding our flight and transportation to St. James Club in Morgan Bay resort in Saint Lucia. We arrived on time and proceeded through immigration, I was required to fill out a second declaration form (they couldn't read my first one). So, after which we went to baggage claim to pick up our two (2) pieces of luggage. To our dismay one piece was missing, please bear with me, this is important.
To make a long story short, we were stuck in baggage claim for about 1.5 hours, the agent said the bag was on the island, however, someone took it by mistake. By this time I was wondering whether our transportation was still at the airport for pickup since we were almost two (2) late. Upon exiting the baggage claim area, there stood Steven holding a card with my name on it, what a relief.
Our one piece of luggage was loaded, Steven opened the door for my wife and I got in the other side of the car. Steven offered us either water or a Piton, after what we went through we chose the Piton. As we drove up to the resort Steven answered all of our questions regarding Saint Lucia. He is extremely knowledgeable about the island and its history. Steven is also well versed about the U.S. Very pleasant to talk with.
He’s very impressive and is a valuable asset to your company and clients.
Our 16 days at the resort were great and when it was time to leave Steven was there to pick us up and take us to the airport right on time.
Our next visit in Saint Lucia you will definitely get my business. One more thing, two hours after we arrived at the resort, our luggage also arrived. Life was good. Tell Steven we said hello!!
Barry & Sabine Burger
On a recommendation, I contacted St. Lucia Airport Shuttle for an airport pick up. The owner, Janus, was very prompt with email responses and was very helpful giving ideas for things to do and see.
When we arrived in St. Lucia, we were met by a polite, young man who drove us to our hotel destination in Marigot Bay. He was friendly and very informative regarding the island and his life. The experience was so pleasant that we contacted Janus the next morning to book an island tour.
Within a half an hour, a second young man, Isaac, met us to show us around.
He asked where we wanted to go and we said take us to the best places! We had fun talking and laughing with him, learning about his island home and his life. Isaac showed us a banana plantation, Anse La Ray fishing village, Canaries fishing village, views of the Pitons, lunch in Soufriere, Tet Paul Nature Trail and the Morne Coubaril Estate. My personal favorite was Tet Paul trail with its majestic views of the Pitons.
Lunch was a fun experience. We asked Isaac to take us to one of HIS favorite spots. We ended up at small restaurant off the beaten road that we would never have noticed or gone to. We asked him to order for the three of us and we had wonderful Chicken Roti!
During our day we noticed that Isaac would acknowledge a passing friend with a honk or two of the horn. One friend got 4 honks and we teased him that must have been a very good friend. When he dropped us back off in Marigot Bay, he left with a huge smile and 4 honks!
My friend and I then went on a 6 day sailboat trip. We had told Isaac that we hoped to see him again when we need our ride back to the airport. As we waited for our ride, Isaac came down the street smiling and honking 4 times making us laugh! On the way to the airport, he took us to Castries and we saw the market place.
During our visit to St. Lucia, we used the St. Lucia Airport Shuttle three times and were very pleased. Thank you for making our visit so memorable!
Dear Real St. Lucia Tours,
Our tour with Shane on June 8 was fantastic! He was a wonderful host who kept us laughing all day!
We loved the tour and although we were disappointed in not being able to do the Tet Paul Nature Trail, we enjoyed the tour and the stops that Shane made along the way to the mud bath and the waterfall. We would definitely recommend Real St Lucia Tours to friends! Thank you!
They all had unique personalities yet they were all personable, kind, generous and open to helping us have a pleasant time in St Lucia
It was a pleasure to use the services of Real St Lucia Tours.
What began as a search and booking to arrange airport transfers to and from our hotel turned into a relationship that we will remember for a long time to come.
By the time we left St Lucia Real St Lucia Tours took us to and from our hotel, on an island day tour and to and from St Lucia Summer Festival.
It was really simple to make the bookings because of how responsive they were to any email I sent - even when i asked the same question twice :)
It was also a pleasure interacting with each of the drivers. They all had unique personalities yet they were all personable, kind, generous and open to helping us have a pleasant time in St Lucia while helping us to learn more about this beautiful country.
We will use them anytime we visit St Lucia!
We enjoyed our vacation to St. Lucia and the Island Windjammer sailing trip!! Back to work now and our busy routines!
I want to thank you for making our vacation to a foreign country so pleasant and memorable. You were very easy to get in touch with and took good care of us to and from our destinations.
The gentleman that picked us up at the airport on May 26 was very friendly, told us so much about the island, smiled a lot and laughed with us. I regret that I do not recall him name, but he lives in Soufriere and he was a pleasure to be with!!
Isaac took us on a 5 hour touring excursion on May 27. Again, he was so much fun and a pleasure to spend time with. In Soufriere we asked him to take us to one of his favorite locations for lunch. What a treat that was! He ordered for us and we had lunch together. Isaac arrived to take us back to the airport on June 3. Lynn and I were so happy to see him again!
Thank you again for your accommodations! Working with your company was a pleasure.
My family of 2 adults and 3 children engaged your company to show us Your country... through the eyes of the people who live there and that is certainly what we got from our day with Hygenis
My family of 2 adults and 3 children engaged your company to show us Your country... through the eyes of the people who live there and that is certainly what we got from our day with Hygenis. It was easy and comfortable and we experienced everything that we wanted to including a great lunch at a local restaurant. Hygenis was great with the kids as well and quite the gentleman. He gave us lots of interesting information about island life and answered all of our many questions. It was a fun and interesting day and we plan to return ( girls trip). We highly recommend you all and I plan to also post on cruise critic. Thank you
Cynthia Edwards and Erika White and Dasaya MJ and Amari
Each day is a blessing
The couple that were with us were lovely. When Mary had tripped and fallen, Hyginus was right there to make sure she was okay.
Our tour with Hyginus was delightful! The details you had sent for our pick up were fine, except we and the other couple with us went to the wrong gate. We were confused as to which gate to wait, but someone directed us to the correct gate outside the ship compound and we found Hyginus.
The tour of St. Lucia was fabulous! Hyginus took his time to describe life, culture, and the flora and fauna of St. Lucia. The drinks in the van, as well as the tasty stops along the way for cassava pudding, banana catsup, and lunch were a nice personal touch to the day. Hyginus was so kind and we felt as though we made a new friend by the end of the day.
The couple that were with us were lovely. When Mary had tripped and fallen, Hyginus was right there to make sure she was okay. Even though she injured her elbow, he made sure to take good care of her at each stop, helping to make her comfortable in any way possible so she could enjoy the rest of the day. I would certainly recommend your organization and island tour to future travelers. When we come back to St. Lucia, we will definitely sign up for another tour with you all!! Many, many thanks for a glorious day with Hyginus!
Julie Howard from Florida
It's wonderful to meet someone who is motivated to do well at their job and I must commend you for inspiring this in your employees
Hi Janus & Elma
Just sending a quick note to tell you that I was very happy with the two tours during my visit to St Lucia.
You were very responsive to emails, which was great.
Isaac was an excellent driver/guide who handled the vehicle expertly and really knew his way around the island.
He was punctual and reliable, and provided useful facts about the places visited.
He also made sure I managed to see everything I wanted to, and made useful suggestions & inclusions that related to my interests. He remembered whenever I said I wanted to see something, and made sure we went there. Even small things were appreciated...like the creole bread & tamarind juice he bought for me.
All in all, I felt like I really managed to see most of the island. And I had a great time and a lot of fun!
I should also mention that I was impressed by the fact that he seems very happy working at the company and speaks highly of you both and how well you run the company.
It's wonderful to meet someone who is motivated to do well at their job and I must commend you for inspiring this in your employees.
Well done to you all. I'd definitely recommend your company.
Thanks again & regards